Privacy policy

Data controller

Holder

[Pending: name or registered company name of the holder]

NIF o CIF

[Pending: NIF or CIF (Spanish tax ID)]

Address

Schaffhauserstrasse 306, 8050 Zürich

Phone

+41 43 535 25 95

Email

info@tamarindhill.ch

Registration details

[Pending: entry in the Commercial Register]

The same details, with the extra information required by the LSSI (Spain's e-commerce and information society services act), in Legal notice.

What data we process

Only what you give us: your name, your phone number or email, and whatever you write in the message. If you make a booking, also the day, the time and the number of people. If you request a quote, the address where the job is and any photos you attach. We don't buy lists, we don't track your browsing and we don't build profiles on anyone.

What we process them for

• Answering your query by WhatsApp, phone or email.
• Managing your booking or order and letting you know if anything changes.
• Preparing a quote for you when you ask for one.
• Meeting the business's tax and accounting obligations.

Legal basis

Your consent, given when you write to us (article 6.1.a of the GDPR). For a booking, an order or a quote, performance of the contract or the steps you request beforehand (article 6.1.b). For invoices, compliance with a legal obligation (article 6.1.c).

How long we keep them

If the conversation doesn't lead anywhere, a year from the last message. Bookings and orders, for as long as needed to handle them and afterwards for the period the tax and accounting obligations require, which is six years. After that period, they're deleted.

Who we share them with

No one, for commercial purposes. Only the providers needed to make this work see them: whoever hosts the website, whoever sends the notification emails and the accountancy firm that handles invoicing. They all act as data processors and none of them uses your data for their own purposes.

Transfers outside the European Union

If you write to us on WhatsApp, that message is processed by Meta under its own terms and may leave the European Economic Area under the European Commission's standard contractual clauses. If you'd rather avoid that, use the phone or email instead.

Your rights

You can exercise these rights over your data at any time:

Access

Find out what data we hold on you and what we do with it.

Rectification

Correct anything that's wrong or incomplete.

Erasure

Have us delete it once it's no longer needed.

Objection

Object to us processing it for reasons relating to your particular situation.

Restriction

Have us keep it but stop using it while a complaint is resolved.

Portability

Receive it in a commonly used format so you can take it elsewhere.

Withdrawing consent

Withdraw it whenever you like, without affecting what was processed up to that point.

To exercise them, write to info@tamarindhill.ch saying which one you want to exercise. We'll reply within a month at most, and it costs you nothing.

Complaining to the supervisory authority

If you think we haven't handled your request properly, you can complain to the Agencia Española de Protección de Datos (AEPD, Spain's data protection authority), C/ Jorge Juan 6, 28001 Madrid, at www.aepd.es. Before that, if you'd like, write to us: it's usually sorted out in one email.

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